dslrBooth cash payment system - https://www.casino-software.de
DslrBooth cash payment system
User manual
Software Version v2.8.4.2
Board: CASH-Interface2 USB v1.31g
Date: 10.02.2024
Table of Contents
1. INTRODUCTION................................................................................................................2
2. DEVICES.............................................................................................................................3
2.1 Bill validator..............................................................................................................................3
2.2 Coin validator............................................................................................................................3
2.3 Cashless systems........................................................................................................................4
2.4 PULSE-Adapter.........................................................................................................................4
2.5 Hopper (Pay Change).................................................................................................................5
2.6 Camera ring illumination (Relays output).................................................................................5
2.7 Start button + illumination.........................................................................................................5
3. OSD (On Screen Display)....................................................................................................6
3.1 "PRINT" or "START" BUTTON...............................................................................................7
4. CONNECTIONS..................................................................................................................7
4.1 Power supply..............................................................................................................................7
4.2 Start button + illumination.........................................................................................................8
5. FEATURES..........................................................................................................................9
5.1 Setup the system for "Pay by session" or "Pay by print"...........................................................9
5.2 Variable price feature...............................................................................................................11
5.3 Jobs counter.............................................................................................................................11
5.4 Status Email.............................................................................................................................12
5.5 Disable Taskbar........................................................................................................................12
5.6 Autostart on system boot..........................................................................................................12
5.7 Shutdown PC...........................................................................................................................12
5.8 System ready illumination.......................................................................................................12
5.9 Disable Acceptance..................................................................................................................12
6. GETTING STARTED / TESTING....................................................................................13
7. DSLRBOOTH SETTINGS................................................................................................15
8. CASH-INTERFACE2 USB v1.31.....................................................................................15
8.1 Connectors...............................................................................................................................15
8.2 Jumper......................................................................................................................................16
9. PROBLEMS AND TROUBLESHOOTING.....................................................................17
9.1 Tips...........................................................................................................................................18
10. SAFETY INSTRUCTIONS.............................................................................................19
11. DISPOSAL INSTRUCTIONS.........................................................................................19
12. LIABILITY NOTICE......................................................................................................19
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1. INTRODUCTION
With the dslrBooth cash payment system it is possible to add a cash payment system to the
dslrBooth Photo Booth Software and charge money for printing photos. It can be used also
with Socialbooth, Sparkbooth and Breeze photo booth or Breeze Kiosk an other software.
The package is immediately ready for use and includes all necessary components like coin
or bill acceptor, a CASH-Interface2 board, USB cable, all necessary cables, as well as the
keystroke software which controls the dslrBooth Photo Booth Software. The coin or bill
validator as well as the CASH-Interface2 board is set up already to your needs. Normally
you do not need to change any devices settings, just plug it in and go.
The dslrBooth cash payment system can accept coins (also tokens or jetons) and banknotes
in almost every currency. Just let us know what currency and what coins or banknotes you
want accept and we set up everything for you!
The keystroke software monitors the CASH-Interface2 with connected coin and banknote
acceptor, as well as e.g. Nayax cashless system, and sends on enough credits, a start signal
to the dslrBooth Photo Booth Software and the photo process begins. The photo session can
be started automatically or manually via external push button or on screen button. Using a
push button with lamp or LED included, the button illumination can be controlled and is lit
when there are enough credits and photo software is in start screen waiting for session
trigger.
In the keystroke software itself there can be done several settings. For example set up the
coin and bill validator, set the costs for a photo job, windows security functions and other
settings. If there was an over payment, a new photo job is started as soon as the active job
has finished, either automatically or triggered manually via customer hits a push button.
While the photo booth machine is in action, the keystroke software is running invisible in
the background. There is a hot-key (CTRL+ALT+S) to make the settings window visible.
To get more information about a software function, point with your mouse over that
function and a small pop up window with extra information appears.
Check out the website from time to time if there is a new software version of the dslrBooth
as well as CASH-Interface2 keystroke edition available.
- dslrBooth: http://dslrbooth.com
- Social Booth: http://www.photoboothsolutions.com/socialbooth
- Sparkbooth: http://sparkbooth.com
- Breeze DSLR Remote Pro: https://www.breezesys.com/photobooth-and-event-solutions
- CASH-Interface2 keystroke software:
https://www.casino-software.de/dslrbooth_cash_payment_system_e.htm
or
https://www.casino-software.de/cash-interface2_e.htm#keystroke
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2. DEVICES
2.1 Bill validator
Of the type NV9, NV10 or pin compatible.
GBA ST2 via adapter possible.
Protocol: PARALLEL (default), PULSE or BINARY.
Pin out of the BILL plug:
2.2 Coin validator
Of the type NRI-G13, RM5, EMP800, EMP850 or pin compatible.
Protocol: PARALLEL (default), PULSE or BINARY.
Pin out of the COIN plug:
A coin sorter can be directed to the main cash box via hopper full signal,
e.g. EMP 850.00/P V7 /O or. /N /X Pin4 Low sorter control and SRT 800.2X or SRT 800.3X
Useful if you use the pay change feature with a coin sorter to refill the hopper(s).
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2.3 Cashless systems
Currently the following credit and smart card systems can be connected:
Nayax cashless payments
Otiglobal cashless payment systems
USA Technologies ePort
Sacoa Debit Card, POS and Redemption System
Ingenico pos solutions smart pos self-service
Please inform about the exact features of the cashless systems directly at the manufacturer.
The above listed devices can be connected without any problems to the CI2 board. The
device must work with PULSE Interface. Further information on the wiring of the
corresponding system can be obtained from us on request. The main information can be
found in this PDF: https://www.casino-software.de/download/ci2_nayax.pdf
2.4 PULSE-Adapter
Another possibility to connect the Nayax (or other cashless system) PULSE wire is to use
our PULSE-Adapter. There are two types of the PULSE-Adapter available, a COIN and a
BILL version.
The PULSE-Adapter COIN has a 10 pin
connector that fits to default coin plugs, and
offers again a 10 pin coin plug to plug in the
originally coin acceptor cable, so you do not
lose the coin acceptor connector. The cashless
device can be connected easily via plugable
terminal connector. With a jumper you can
select the coin channel on which the external
credit signal is transferred.
Additionally there is an INHIBIT out, to control the acceptance of the Nayax device.
The PULSE-Adapter BILL has a 16 pin
connector that fits to default NV9/NV10 plugs,
and offers again a 16 pin plug to plug in the
originally bill acceptor cable, so you do not
lose the bill acceptor connector.
The PULSE-Adapter BILL offers the same
options as the above PULSE-Adapter COIN,
select the bill channel by jumper and a
INHIBIT output.
PULSE-Adapter PDF: https://www.casino-software.de/download/pulse_adapter_coin.pdf
Of course you can use cash (coin and banknotes) and cashless at the same time.
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2.5 Hopper (Pay Change)
It is possible to pay change via a hopper. At the moment we support to use 2 hoppers. A
hopper can hold one coin type. For more information refer to the hopper’s manual.
It is possible to connect hoppers of the type Azkoyen U-II, Flow-Hopper, Hopper HS-2012
(STD) via MK4 adapter, MK2/3/4 via MK4 adapter, Note dispenser ND300KM via
ND300KM adapter.
Protocol: PULSE
Pin out of the HOPPER plug:
If a hopper becomes empty while pay out process, the control tries to pay out the remaining
coins by the next hopper. If both hoppers are empty the credits remain in the OSD display
and we do not pay change. So it is the operators job to keep hoppers filled.
2.6 Camera ring illumination (Relays output)
The on board relays can be used to switch the illumination of the camera ring or other
illumination. The relays gets active close before we send the keystroke. So the light is on
while the photo booth software shows its count down. The time is adjustable, so it is
possible to fit the duration exactly to the photo session. There can be multiple ON/OFF
times, simply set the times in the format ON/OFF=time. For example ON=8000 means
switch relays ON for 8000ms = 8 seconds. In the keystroke software there is a schematic on
the Hardware page how to connect the relays.
The relays is a closer contact, NO 200 VDC, 15W. On the board it is marked as REL.
2.7 Start button + illumination
It is possible to start the photo session or trigger a print job via
external push button. To use this feature the "Manually" setting
must be selected. The push button is connected to IN1 pin on the
CASH-Interface2. OUT 2 provides a +12V output used to illuminate the START button
connected to IN1.
If credits are >= costs and receiver window is found, e.g. ″DSLRBOOTH – START″, the
button is illuminated and signals the user the machine is ready to start a photo session or
print job. The transistor max. current is 0,8A. On the board it is marked as OUT2.
Instead using a real push button there is a integrated button in the OSD now, see chapter 3.1
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3. OSD (On Screen Display)
The costs for a photo print as well as the current credits
can be shown in a separate OSD (On Screen Display).
With ″Always visible″ activated, the customer can see at
any time how many credits they have and how many
credits left to pay. Uncheck this to have the OSD only
visible if receiver window is found, e.g. show OSD only
while START screen of the photo software is actiakve.
The look (skin), position, font type and font color of the
OSD can be set up individually.
It is also possible to set own text for the ″Price″, ″EUR
incl. 19% tax″ and ″Credit″ line.
The OSD position can only be moved with the display Left and Top setting.
It is not possible to move the OSD with the mouse or by touch screen.
Size of the display is normally 230 x 261 pixel. Keep this in mind when you want to use a
separate screen for the display, so the screen can handle a low resolution and OSD fits to the
screen. On Windows 10 you can set different scaling for different screens directly in the
Windows settings, this way you can adjust the display to your screen. We do have now also
an own scaling function for the OSD, so the OSD can be scaled to fit your needs. Using the
″smCustomPPI″ setting it is possible to scale every dpi of your choice.
With the ″transparent″ setting active, the OSD is shown completely transparent.
In transparent mode we lose the shadow of the text.
By uncheck the ″Show display caption″ setting, the OSD caption can be hidden.
If credits are >= costs the color of the credit label changes to lime (default color for enough
credits). As long as credits are smaller than costs the color of the credit label is red (default
color for less credits). Of course the font color for less and enough credit can be adjusted
individually.
To prevent the OSD gets hidden behind the dslrBooth software, we push it into foreground
via 1 second timer. If you want to change settings in the dslrBooth software this results in
loosing the focus to the OSD. Just make the ci2.exe settings visible by pressing your
HotKey, e.g. CTRL+ALT+S. If the ci2.exe is visible we stop the OSD foreground timer.
With the ″Do not force to TOPMOST″ checkbox, the OSD is only forced to TOPMOST for
around 2 seconds, then the OSD is not set to TOPMOST anymore. This is needed if you use
″SHARE + EMAIL″ so the user can type in his email address without losing the focus every
second.
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3.1 "PRINT" or "START" BUTTON
Using the "manually send keystroke" function, instead of
connecting a real push button to trigger the session or
printing, it is possible to activate a print button in the OSD.
The caption of the print button can be changed, default
caption is PRINT. If you want to use it to start a session
simply change the button caption to e.g. "START".
The print button is active and enabled if receiver window is
detected and user has enough credits added. With less credits
or receiver window is not detected, the print button becomes
dark and is deactivated. It is the same behavior than using a
real push button with illumination.
Because the print button needs space we automatically move
the price label to one single row above the button.
Hint: all OSD settings are done on the On Screen Display page.
If you want to try to create an own skin try this skin editor:
https://www.alphaskins.com/showdoc.php?l=en&n=102
4. CONNECTIONS
4.1 Power supply
The power supply is connected to terminal plug X1.
The CASH-Interface2 needs a supply voltage of +5V and +12V DC.
The ground connections (GND) of both voltage must be connected
together. Easiest is to use the PC power supply. If you use no PC
power supply you need an extra separate external power supply.
Interfacing of +5V, +12V and GND is printed on the board.
We offer a nice power supply with both voltages in one device in our web shop.
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4.2 Start button + illumination
Connection of START button + illumination and connection of camera LEDs:
HINT: DO NOT SHORT OUT2 PINS THIS WILL DESTROY THE BOARD !!!
As you can see the push button must be connected to IN1. Use one of the included 2 pin
cables and plug it on the IN1 pins (pin 9 and 10), then extend that 2 wires for your needs to
the push button itself. On the push button you see COM and NO inscription, same on the
schematic.
The illumination must be connected to OUT2. Use again one of the 2 pin cables, plug it on
the OUT2 pins (pin 17 and 18) and extend the wires to the button itself. There connect the
RED cable from the push button illumination to the on that comes from PIN17 (+12V) and
the BLACK cable to the one that comes from PIN18.
It is also possible to supply the illumination of the push button with +5V and the other side
connect to the OUT2 Pin18 (Pin 18 is switched ground, see schematic => Internal OUT2
connection).
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5. FEATURES
5.1 Setup the system for "Pay by session" or "Pay by print"
Depends on what photo booth software is used, the "receiver name", which is the software
that receives the keystroke, has to be set to the window title of the photo booth software!
Normally this is the START screen of the photo booth software, e.g. for dslrBooth it’s
window title is "dslrBooth - Start". The receiver name can also be the SHARE or PRINT
screen of the photo booth software, depends on how you want to use the photo booth and if
the photo booth software supports it. There are links in the keystroke software to set
automatically the receiver name for the used photo booth software.
For the dslrBooth software there are 2 possible setups:
Important: Since some days the dslrBooth software uses the selected language as window
title description, so be sure to enter the receiver name in the used language!
Using German language it is: "dslrBooth - Start" or "dslrBooth - Freigeben + Drucken"
Using English language it is: "dslrBooth - Start" or "dslrBooth - Share + Print"
Using French language it is: "Dslrbooth - Démarrer" or "Dslrbooth - Partager + Imprimer"
Hint: switch DslrBooth to windowed mode to see it's window caption!
Setup 1: Use "dslrBooth - Start" as receiver means the START session must be paid. The
keystroke should be set to F13. Of course disable all other triggers for session start in the
dslrBooth software! We trigger the session START via the payment system!
Setup 2: Use "dslrBooth - Share + Print" as receiver means only PRINTING from the share
screen must be paid. The keystroke should be set to "P". Of course you have to disable the
PRINT button in dslrBooth settings, so nobody can trigger the print by touchscreen. We
trigger the print via the payment system! Below an example for "Pay by print" settings:
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Again, by default dslrBooth shows the window title now in the PC's language. To get the
correct window title (in YOUR LANGUAGE), simply enter "dslrBooth" as receiver name,
do a picture (start a session manually), then have a look to what the keystroke software
shows you as active caption when you are in the "share + print" screen state.
To finally use that
caption, shown as
Active caption, simply
click the "Set active
caption" link.
To manually trigger the
printing there must be a
push button connected
to IN1 input, and the
keystroke setting must be set to ″Manually send keystroke″.
Instead using a real push button there is a integrated button in the OSD now, see chapter 3.1
For the Sparkbooth software there are 2 possible setups:
IMPORTANT: In Sparkbooth settings, Premium, General you have to activate
"Output Status - Display in window title"
1. Use Sparkbooth DSLR Canon - START as receiver, means the START session must be
paid. The keystroke should be set to F13.
depends on your Sparkbooth version you have to set:
Sparkbooth - START
Sparkbooth DSLR Canon - START
Sparkbooth DSLR Nikon - START
2. Use Sparkbooth DSLR Canon - PRINT_PROMPT as receiver means only PRINTING
from the print screen must be paid. The keystroke should be set to RETURN.
To trigger the printing there must be a push button connected to IN1 input, and the
keystroke setting must be set to ″Manually send keystroke by IN1 input″.
In Sparkbooth
a) Go to Settings > Printing and enable printing and the print prompt
b) Go to Settings > Messages and change the Print Prompt text and blank the
Print OK button text so no Print button is displayed
c) Now during the session, it will display the print prompt screen and the
status output is PRINT_PROMPT
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5.2 Variable price feature
By default we work with a static
single price. With the new
"variable price" function we can
have different prices, depends on
the picture or profile name.
The caption of the receiver window (filename of the picture) must contain the price
enclosed by #, e.g.: picture1#200#.jpg means the print costs is 200.
If we detect no #number# in the filename the default price setting is used.
For example this works fine for Breeze Kiosk or Breeze DSLR Remote Pro, having the
#COSTS# enclosed in the picture or profile name.
Here you can see the selected picture in Breeze Kiosk contains #100# in the filename,
so the price is automatically set to 100.
5.3 Jobs counter
The jobs counter is increased by one for every triggered
price control event. This can be used e.g. as a paper
counter.
The Jobs count number is included in the status email, too.
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5.4 Status Email
The status Email sends out an Email with the
log file, and cash numbers like ID, Total IN,
Total OUT, Credits and Jobs count.
All mail server settings are stored in the email.bat file, just click the Edit email.bat to
open that file.
5.5 Disable Taskbar
This property allows you to either have the complete Windows
Taskbar displayed or hidden.
When all settings are done we recommend to operate the machine with hidden taskbar.
5.6 Autostart on system boot
To start the CI2 keystroke software on system boot, just
check the Autostart on boot checkbox.
We use the registry Run section of the current user (HKEY_CURRENT_USER)
5.7 Shutdown PC
Because Windows do not like a hard power off, and to
prevent data lost or corrupted settings file, we recommend to
use the auto shutdown feature, so the PC gets a normal shut down experience.
5.8 System ready illumination
It is possible to install some LED control lights, that shows everything is ok and the system
is ready to accept payment. This can be done by connecting a relays via ND300-Adapter to
the Hopper3 plug, and show the ACTIVE state of the CASH-Interface2 (INHIBIT).
5.9 Disable Acceptance
Disable cash acceptance if jobs counter reaches this setting.
For example the machine has 100 sheet of paper, set this
trigger to 100 and reset the jobs counter. If the jobs counter
reaches this trigger, we do not accept money anymore.
To have a little buffer simply set the trigger to e.g. 90, means there are 10 sheets left when
we disable money acceptance. Or insert 110 sheets of paper with a trigger of 100 to have 10
sheets buffer. Maybe customer overpaid and has credits left, so there are still prints possible.
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6. GETTING STARTED / TESTING
1. Download and install the keystroke edition software from the CASH-Interface2 website.
Direct download link is: https://www.casino-software.de/download/setup_ci2_keystroke.exe
2. Connect the USB to Serial converter to the USB port of your PC. The very first time the
driver is automatically installed. If automatic install is not working use the enclosed CD to
install the driver.
Open the device manager and look for Ports (COM & LPT). There you should see the USB
to Serial converter showing the COM port number. On this example the device manager
shows the USB to Serial converter uses COM4:
If you see a yellow question mark you have to update the driver manually. Right click onto
the USB Serial Port and select ″Update Driver Software″, Browse and select the enclosed
CD. If the driver was installed successfully the question mark will disappear. Remember the
COM port number, this is needed to enter in the keystroke software.
3. Connect the coin validator via the 10 pin flat ribbon cable to the CASH-Interface2 COIN
plug. If you use bill validator connect it via the 16 pin flat ribbon cable to the CASH-
Interface2 BILL plug.
4. Connect the power supply and power it on.
The power supply is connected to terminal connector X1.
The CASH-Interface2 needs a supply voltage of +5V and +12V DC. The
ground connections (GND) of both voltage must be connected. The
interfacing of +5V, +12V and GND is printed on the board. Ensure that
the poles are connected correctly!
Be also sure to take the precaution of making sure the power supply is strong enough. A bill
validator can take up to 1500 mA and a coin acceptor up to 500mA of current. On the
CASH-Interface2 the green LED indicates the power supply is ok.
5. Run the keystroke software and set the correct com port where the CASH-Interface2 is
connected to.
6. Enable the ″Log all events″ checkbox to get all messages from the CASH-Interface2
logged. This is good to verify all is working properly.
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7. Activate the "Open" checkbox.
The connection to the CASH-Interface2 is open now
and commands can be sent and data received. When
the COM port is opened, the CASH-Interface2 sends
all stored settings to the PC. You can see that in the
log file if ″log all″ is activated.
Now insert a coin or a bill.
The CASH-Interface2 sends for every accepted coin or bill a string in the format: IN=n.
Every cash IN is shown in the log. Maybe you have to adjust the channel values to fit to
your coin or bill validator device. Enter the correct number to every channel and finally hit
the ″Write Settings″ button to store all settings on the CASH-Interface2 board.
8. Activate the ″Price control″ checkbox and set the costs for one print in cents, e.g. 300
means 3 Euro. Keystroke to start the dslrBooth session is normally F13.
Leave the ″credit file″ edit field blank to not create a
credits file, we do not need this with dslrBooth.
Activate the ″Automatic send keystroke if enough
credits left″ to automatically trigger the next session if
enough credits are left. E.g. customer inserts 10 dollar and costs is 3 dollar.
If price control is activated we store the IN to the Temp IN variable. If Temp IN is >= price,
we send the keystroke and subtract the costs from the Temp IN. In our example we have 7$
left. After we sent the keystroke we do a little delay internally, so the dslrBooth software
changes to something else than "START". As soon as we detect "START" again we send
again a keystroke if "Automatic send keystroke if enough credits left" is checked. In
practice it does automatically one job after the other until Temp IN is < costs.
9. Set the receiver window caption to send the keystroke to.
For dslrBooth you have to enter ″DSLRBOOTH – Start″ as receiver name:
As soon as dslrBooth is running and in START screen
we detect the window and we are ready to send the
keystroke.
10. Finally activate the ″Autostart on boot″ checkbox to start the CASH-Interface2
keystroke software automatically when you start the PC.
Now everything is set up and ready to use. Insert money and test the system.
VERY IMORTANT: The default hotkey to make the settings window visible again
when it is hidden is ″CTRL+ALT+S″ and the default password is 0000.
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7. DSLRBOOTH SETTINGS
To have the photo session paid go to DSLRBooth settings, Display, Start session trigger, and
deactivate "Touch screen". If you have a keyboard present deactivate the "SPACE, ... keys"
as well. F13 key is activated all the time, means we can start a photo session by F13. This
F13 is sent by the keystroke software, either automatically on enough credits, or manually
on enough credits and user hits the external connected push button. Depends how you want
to operate the machine.
8. CASH-INTERFACE2 USB v1.31
8.1 Connectors
POWER: power supply, +5V and +12V
MINI-B USB: connect to USB port of PC
BILL: bill validator
COIN: coin validator
HOPPER1+2: Hopper 1+2 can be used to pay out change
HOPPER3: Hopper 3 can be used to show "system ready".
The MOTOR RUN pin of hopper 3 plug can be used to connect a lamp via ND300-Adapter
+ relays, to show the ACTIVE status (accept money).
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8.2 Jumper
There is a 2x10 pin-header on the CASH-Interface2, named JP1.
One option to connect things is to use the included 2pin dupont cables.
JP1.1 - #1-2 pin, can be used to connect external pulse devices, e.g. Nayax credit card reader
JP1.2 - #3-4 pin, can be used to connect external pulse devices, e.g. Nayax credit card reader
JP1.3 - #5-6 pin, can be used to connect external pulse devices, e.g. Nayax credit card reader
JP1.4 – H-F and CO1, Pin7=Hopper full, Pin8=Hopper1 coin signal
JP1.5 - IN1, Pin9=GND, Pin10=ATMega PB0 Input1
JP1.6 – CO3 and CO2, Pin11=Hopper3 coin signal, Pin12=Hopper2 coin signal
JP1.7 - IN2, Pin13=GND, Pin14=ATMega PB1 Input2
JP1.8 - ESC, Pin15=GND, Pin16=Bill ESCROW line, e.g. use OUT2 to control ESCROW
JP1.9 - OUTPUT2, Pin17=+12V, Pin18=T2 open collector +12V transistor switch
JP1.10 - RELAYS, Pin19=K1/14, Pin20=K1/8 closer contact for external use
More information about the CASH-Interface2 can be found on its website:
https://www.casino-software.de/cash-interface2_e.htm
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9. PROBLEMS AND TROUBLESHOOTING
Having problems work thru this checklist, this should help to fix your issues!
➔If the COM port is open, the answer from the board with all settings must appear in
the log. If not, there is something wrong with the connection to the CASH-Interface2,
or simply the wrong COM port setting. Important: Check tight cable connections and
the power supply is connected correctly. The correct COM port number can be found
in the Windows device manager.
➔Check all cables if they fit tight.
➔Remove all extension cables, e.g. USB extension cord or USB hub.
➔Disconnect the power cable on the CI2, then connect it again.
➔If the connection to the CASH-Interface2 is working, but no cash is accepted, maybe
the TotalBlocking function in the software is activated. The yellow LED on the board
must lit to accept money. If coins or bills are rejected with illuminated ACTIVE
LED, either the cable or the cash device itself is broken.
➔Use a different USB plug on the PC, and replace all cables if problems still appear.
➔If the drivers for the CI2 are not installed automatically by Windows use this one:
https://www.casino-software.de/download/ftdi_2_12_36_4.exe
➔A COM port can be opened only once, so be sure the COM port is not open by an
other application. Maybe the ci2.exe is running already. Press CTRL+ALT+S, if the
password dialog pops up the software is running. Check also the task manager if
ci2.exe is running twice.
➔Be sure the coin validator is placed horizontal so the device can measure correctly.
➔We figured out that some customers using a serial touch screen, the serial touch
screen driver screws up all other Com ports, which results in communication errors
with the CASH-Interface2. Try to get a USB controller for your touch screen and
uninstall the serial touchscreen drivers. Visit the manufacturer website of the touch
screen and download latest touch screen driver, but be sure to do not install serial
drivers. A working 3M driver can be downloaded here: 3M touch screen driver
win32-64
➔Check the log file for error messages, this gives you hints what exactly is the
problem.
➔Check the power supply for the board. Measure the +5V (green LED) and +12V with
a Voltmeter.
➔Sometimes it helps to completely uninstall the software via Windows control panel
or Windows start menu, and do a fresh install. Doing this visit the CI2 website to
download the latest version.
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9.1 Tips
Settings and data files
All settings and data files, as well as the log file, are located in the AppData directory.
This is normally c:\Users\%username%\AppData\Roaming\bksoft\CI2Keystroke\
There is a link to open that directory in the Windows file explorer:
Since software v2.8.1.1 we store all settings in the Windows registry at
HKEY_CURRENT_USER\SOFTWARE\bksoft\CI2 keystroke
Reset settings
Reset all settings. This restarts the software with clean settings. All settings are lost!
We simply use the file data_clean.txt located in the program's directory, and write the
content to the Windows registry.
Disable acceptance
Disable acceptance if the jobs counter
reaches this setting.
To disable acceptance temporarily
simply set this to 0.
COM port timeout problems
If we get no answer from the CASH-Interface2 after opening the COM port, a timeout is
detected. We try to reopen the COM port automatically after 30 seconds. In most cases this
fixes the problem. If you still have problems try to remove the POWER on the CASH-
Interface2 for some seconds!
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10. SAFETY INSTRUCTIONS
Read the user manual completely and carefully before use. The user manual is part of the
product and contains important information for correct use.
Use the product, product parts and accessories only in perfect condition. Compare the
specifications of all used devices to ensure compatibility. In case of questions, defects,
mechanical damage, trouble and other problems, non-recoverable by the documentation,
contact your dealer or producer.
The CASH-Interface2 module is intended to use in a housing.
Only use the CASH-Interface2 module in low-voltage circuits (max. 24V). Higher voltage
rates are not permissible. There is danger to life through an electric shock and a risk of fire!
Ensure that all the electrical connections and connection cables conform to the regulations.
The entire product may not be modified or reassembled. Operation is only permissible in
dry indoor locations. Never operate the device immediately after bringing it from a cold to a
warm room. The resulting condensation water may damage the device. Do not expose the
CASH-Interface2 module to high temperatures, strong vibrations, high degrees of humidity
or chemically aggressive dusts, gases and vapors.
Electronic components of the CASH-Interface2 module may heat up during operation.
Ensure sufficient air circulation around the device to prevent heat build-up and overheating.
In case of damage incurred by disregarding these operating instructions, the warranty claim
is void. Liability for any and all consequential damage is excluded! We do not assume any
liability for damage to property or personal injury caused by improper use or the failure to
observe the safety instructions!
11. DISPOSAL INSTRUCTIONS
According to the European WEEE directive, electrical and electronic equipment must not be
disposed with consumers waste. Its components must be recycled or disposed apart from
each other. Otherwise contaminative and hazardous substances can pollute our environment.
12. LIABILITY NOTICE
We reserve the right to printing errors and changes to product, packaging or product
documentation. See our term of warranty.
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